Privacy Policy

Last Updated: April 26, 2025

1. Introduction:

Jetage Computer Trader (“we,” “us,” or “our”) operates the website www.jetageindia.in (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Website, create an account, place an order, or otherwise interact with us. We are committed to protecting your privacy and ensuring the security of your personal information.  

2. Information We Collect:

We may collect the following types of personal information from you:

  • Contact Information: Your name, email address, phone number, shipping address, and billing address.  
  • Account Information: Your username, password, and order history.
  • Payment Information: While we use secure payment gateways (like Razorpay), we may collect limited information related to your transactions, such as transaction IDs and payment methods. We do not directly store your full credit/debit card details.
  • Demographic Information: Age, gender, and location (if you provide it).
  • Device Information: Your IP address, browser type, operating system, device identifiers, and browsing activity on our Website.
  • Usage Information: Information about how you use our Website, including the pages you visit, the products you view, and the actions you take.
  • Communication Data: Records of your communications with us (e.g., emails, chat logs, phone call summaries).  
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

3. How We Collect Your Information:

We collect your personal information in the following ways:

  • Directly from You: When you create an account, place an order, subscribe to our newsletter, contact us, or fill out forms on our Website.
  • Automatically: Through cookies, web beacons, and other tracking technologies when you browse our Website.
  • From Third Parties: We may receive information from third-party service providers, such as payment processors and analytics providers.

4. How We Use Your Information:

We may use your personal information for the following purposes:

  • To Provide and Manage Our Services: Processing your orders, managing your account, providing customer support, and personalizing your experience.
  • To Communicate with You: Responding to your inquiries, sending order updates, and providing important information about our Website and services.
  • For Marketing and Promotional Purposes: Sending you newsletters, special offers, and other marketing communications (with your consent where required).
  • To Improve Our Website and Services: Analyzing Website usage, conducting research, and developing new features.
  • For Security and Fraud Prevention: Protecting our Website and customers from fraud and unauthorized access.
  • To Comply with Legal Obligations: As required by applicable laws and regulations.

5. How We Share Your Information:

We may share your personal information with the following categories of third parties:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, marketing, and analytics. These providers are contractually obligated to protect your information.  
  • Business Partners: With your consent, we may share information with trusted business partners to offer you relevant products or services.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process.
  • In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.  

6. Your Rights Regarding Your Personal Information:

Under applicable data protection laws, you may have certain rights regarding your personal information, including:

  • The Right to Access: You have the right to request access to the personal information we hold about you.  
  • The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.  
  • The Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we delete your personal information.
  • The Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.  
  • The Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
  • The Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.  
  • The Right to Withdraw Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.  
  • The Right to Grievance Redressal: You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.  
  • To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.  

7. Data Security:

We have implemented reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.  

8. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

9. Cookies and Other Tracking Technologies:

We use cookies and other tracking technologies to collect information about your browsing activity on our Website. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy (if you have one; if not, you should consider creating one or detailing cookie usage here).  

10. Third-Party Websites:

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.  

11. Children’s Privacy:

Our Website is not intended for children under the age of [Specify Age, e.g., 18]. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us immediately, and we will take steps to remove the information.  

12. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the “Last Updated” date. Your continued use of the Website after the posting of the revised Privacy Policy constitutes your acceptance of the changes.  

13. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:  

Jetage Computer Trader / HP World 17E
SCO:12, First Floor, Sector 17-E, Chandigarh – 160017
+91-9814958295
info@jetageindia.in

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